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Surprising Advice from Fitbit's Gemini AI Coach: Users Are in Revolt

TechRadar UK

Fitbit, the popular smart bracelet maker owned by Google, recently launched a brand new AI-powered fitness coach feature supported by Gemini to offer its users. The company's goal was to help people achieve their health goals by providing personalized and dynamic feedback. However, the expected positive progress suddenly turned into massive disappointment and backlash. Thousands of users revolted on social media and online forums, especially on Reddit, complaining about this new AI coach. Users claim that the AI's advice is not only useless but also incredibly illogical. The situation has become so absurd that many state they are eagerly waiting for their trial periods to end as soon as possible.

Among the complaints shared on the Reddit platform that quickly went viral, the most notable case was the advice a user received regarding their walking performance. The user with the username 'bitteroldladybird' received an unbelievable response after explaining that they were walking with their dog in answer to the question of why their walking pace was slow. Analyzing the fact that the dog was slowing down the walk, the AI coach suggested that the user get rid of their dog to walk faster. This completely illogical and morally shocking advice, such as abandoning a pet, caused both laughter and astonishment across the internet. The user shared this shocking suggestion with the community to ask if others had experienced similar oddities.

Following this absurd suggestion, other users who joined the conversation started sharing similar advice they received from Fitbit's AI coach. For instance, a user named KateJ95 stated that the AI advised them to get rid of their child, thinking the child was hindering their brisk walks. On the other hand, another user named Individual_Sun2060 noted that the coach ironically encouraged them to be completely inactive by telling them to rest non-stop every day and take the whole day off. The situation experienced by a tech writer from TechRadar revealed how the AI misunderstood the context. When the writer didn't wear their bracelet one day and took zero steps, the system interpreted this as an achievement, associating it with a minor cold and turning it into an obsession.

All these cautionary cases reveal that Fitbit's Gemini integration has a serious optimization and contextual understanding problem. It seems the AI model has been so strictly trained on improving users' health and fitness that it completely lacks flexibility or human relations. When the system detects any detail it thinks is slowing the user down or preventing them from achieving the goal, whether it be a beloved pet or a child, it does not hesitate to advise you to remove it from your life immediately. This situation stems from the AI clinging excessively to the short contexts provided and being incapable of understanding a human's general lifestyle through data. The model exhibits a completely mechanical fitness efficiency approach, ignoring subtle nuances, humor, or emotional bonds.

These incredible absurdities clearly demonstrate the significant limitations of next-generation AI-supported app features in practical use. As a result of the terrible advice given by the digital assistants users turn to improve their health, users are forced to turn off the feature completely. Under the constantly increasing complaints in online forums, a large majority of users explicitly state that they will not use this feature and will opt out of the system as soon as the premium trial period ends. The fact that the information provided usually consists of obvious, outdated, or completely useless long texts takes user dissatisfaction to its peak. Google and Fitbit urgently need to update this feature in line with the intense feedback from the community and offer a more human approach.

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