Call for audit of private meter reading companies in Mexico due to 'crazy' increases in water bills
Key Points
- Citizens in Baja California reported unusual increases ('crazy bills') in their water bills.
- Deputy Evelyn Sánchez demanded a comprehensive audit of outsourced meter reading companies.
- It was stated that incorrect meter readings cause financial losses for families and businesses.
- Local water commissions were invited to inspect the procedures and personnel qualifications of contracted companies.
Following citizens in Mexico's Baja California state reporting unusual increases in their water bills, Deputy Evelyn Sánchez requested a comprehensive review of the outsourced meter reading companies. This situation, referred to as 'crazy bills' among citizens, has caused great concern due to suspicions in consumption measurements and billing processes.
Sánchez, affiliated with the Morena party group, stated that access to clean water is a constitutional human right, emphasizing that authorities are obliged not only to provide water supply but also to guarantee transparent and reliable measurement processes. Calling on the local water service commissions (CESPT, CESPM, etc.) covering the Tijuana, Tecate, Ensenada, and Mexicali regions, Sánchez stated that incorrect meter readings cause economic harm to families and businesses.
In the statement, which noted that complaints increased especially following the water outages experienced earlier this year, it was stated that audit mechanisms need to be strengthened to restore trust. It is demanded that the personnel of the contracted companies be trained and the accuracy standards in the billing processes be verified.
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Frequently Asked Questions
- What do the 'crazy bills' (recibos locos) featured in the Mexican press mean?
- This term is an expression used by citizens in the Baja California state to report unusual and excessively high bill increases in their water consumption.
- What exactly is Deputy Evelyn Sánchez demanding from the water service commissions?
- Sánchez wants the operations of contracted meter reading companies to be reviewed, and to verify that their personnel are trained and that the billing processes are accurate and transparent.
- What is cited as a possible cause or trigger for the increase in these billing complaints?
- It is noted that complaints increased significantly following the water service outages that occurred earlier this year.
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