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TMB Thanachart Bank supports salaried customers with debt solution model

InfoQuest
TMB Thanachart Bank supports salaried customers with debt solution model
Photo: infoquest.co.th

Key Points

  • TTB CEO Thakorn Piyaphan announced the new debt solution model for salaried customers.
  • A consultancy application called "Debt Coach" is being developed to guide customers.
  • A "Risk-based Pricing" approach is being implemented to encourage customers with financial discipline.

Thakorn Piyaphan, Chief Executive Officer of Thailand-based TMB Thanachart Bank (TTB), announced that they have developed a comprehensive assistance model to find solutions to the debt problems of salaried customers. The bank is adopting a new and sustainable debt restructuring approach to help customers manage their debts and get back on their feet financially.

In this context, the bank plans to implement a support system called "Debt Coach" to provide one-on-one guidance to customers. In addition to sustainable debt solutions, the institution also highlights the concept of "Risk-based Pricing" to reward customers with high financial discipline.

This innovative approach increases the importance of a customer-centric and personalized financial advisory understanding in the banking sector. This step by TTB aims to alleviate the financial burdens of individuals and carry them into a more disciplined financial future.

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Frequently Asked Questions

What is the "Debt Coach"?
It is a guidance and support system developed by TTB to help its salaried customers manage their debts and get back on their feet financially.
What is the main purpose of the new model offered by the bank?
To ensure customers get out of debt by providing targeted solutions to their financial problems and to create a sustainable debt resolution model.
What will "Risk-based Pricing" be used for?
This concept aims to reward customers with high financial discipline who manage their debts regularly, allowing them to benefit from favorable conditions.

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