Key Points
- WhatsApp has started to offer the feature of creating user names for personal and commercial accounts in Brazil
- User names will replace phone numbers
- The BSUID feature has been introduced for commercial accounts
By the Numbers
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WhatsApp has started to offer the feature of creating user names for personal and commercial accounts in Brazil. This feature allows people and companies to communicate with each other without sharing their phone numbers. User names will replace phone numbers and make it easy for people to find each other.
WhatsApp has also introduced the BSUID (Business-Scoped User ID) feature for commercial accounts. This feature allows companies to communicate with their customers without having to share their phone numbers.
This change will cause companies to update their customer relationship management systems (CRM) and other technologies.
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Frequently Asked Questions
- How do user names work on WhatsApp?
- User names allow people to easily find each other and communicate without sharing their phone numbers.
- What is BSUID?
- BSUID is an identity verification system used for commercial accounts.
- How will this change affect companies' technologies?
- It will cause companies to update their customer relationship management systems (CRM) and other technologies.
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