Irregularities Detected in Pharmacy and Medication Management at ISSSTE Clinics in the Yucatan Peninsula

Points clés
- ISSSTE inspectors detected irregularities in 7 pharmacies in southeastern Mexico, including the Mérida Regional Hospital.
- The pharmacy at Patricio Trueba Hospital in Campeche has been operating without a responsible health manager since September 2024.
- It was determined that medications were stored on the floor, there were water leaks, and psychotropic medication controls were lacking at facilities in Mérida and Cancún.
- Issues such as inadequate staff training and unvalidated temperature measurement devices were also reported at the Chetumal clinic.
En chiffres
In audits conducted last year by the internal audit unit of the Mexico State Employees' Social Security and Services Institute (ISSSTE), serious irregularities were detected in 7 pharmacies and the Mérida Regional Hospital in the states of Yucatan, Campeche, and Quintana Roo. These findings, which directly concern public health, revealed negligence in the storage and management of medications.
At the Dr. Patricio Trueba de Regil Hospital in Campeche, it was determined that the pharmacy department has been left without an authorized manager since September 2024, because no appointment was made to this position following the retirement of the person in charge. In Mérida, inspectors discovered that medications were stored directly on the floor in violation of conservation standards; hospital staff cited the lack of sufficient storage space as the reason. While medical supplies left on the floor and water leaks were detected at the hospital in Cancún, issues such as staff shortages and the lack of valid documentation for temperature measurement devices were recorded at the clinic in Chetumal.
The identified deficiencies were not limited to physical infrastructure; it was also reported that controls over psychotropic medications were inadequate at the facilities in Chetumal. Additionally, in June, ISSSTE workers in Chetumal organized a protest against issues such as inadequate air conditioning in hospital rooms and work areas, as well as the ignoring of their demands in this regard.
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Questions fréquentes
- In how many pharmacies and in which facilities were irregularities detected in the ISSSTE audit?
- In the audits conducted last year, serious irregularities were found in 7 pharmacies in Yucatan, Campeche, and Quintana Roo, and at the Mérida Regional Hospital.
- What specific problem was found at the Dr. Patricio Trueba de Regil Hospital?
- This hospital's pharmacy department was left without an authorized manager because no new manager was appointed following the retirement of the person in charge in September 2024.
- What was the reason for the protest organized by ISSSTE workers in Chetumal in February (June)?
- The workers organized the protest to decry the lack of air conditioning in hospital wards and the institution's failure to heed their demands to improve the infrastructure.
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