핵심 요약
- US hospitals are employing healthcare workers in the Philippines for low-cost telehealth services.
- 210,000 full-time Filipino workers are helping to close the shortage of approximately 80,000 registered nurses in the US.
- Filipino remote healthcare workers perform their duties via virtual rooms to greet and direct patients.
- US companies save up to 70 percent on their overhead costs by hiring Filipino workers.
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Hospitals in the US and around the world are turning to low-paid telehealth workers in the Philippines to close the nursing shortage. According to a report prepared by Rest of World, 210,000 full-time Filipino workers are currently employed in remote healthcare services, compensating for the shortage of approximately 80,000 registered nurses in the US.
To be hired as remote healthcare workers in the Philippines, individuals only need to hold a medical degree in any field. Nurses and other medical professionals make up about 30 percent of the workforce, and these individuals attend to US patients via screen. For example, Alice, a nurse working in Kesongo, earns 5 dollars an hour; this is five times more compared to the local hospital job she left.
This situation allows international companies to exploit healthcare workers on both sides. By working with Filipino workers, US hospitals can save up to 70 percent on their overhead costs. However, this model causes local hospitals in the Philippines, which are already experiencing a shortage of healthcare professionals, to become increasingly understaffed and leads to an increased workload for the remaining staff.
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자주 묻는 질문
- How do US hospitals employ healthcare workers in the Philippines?
- Filipino workers remotely perform telehealth tasks such as greeting, triaging, and directing US patients to virtual rooms via screen consultations.
- How does this situation affect the local healthcare system in the Philippines?
- Because international companies attract local nurses, local hospitals in the Philippines are becoming increasingly understaffed and the existing workload is increasing excessively.
- What is the economic benefit of this model for US hospitals?
- By remotely employing Filipino workers instead of local staff in the US, companies save up to 70 percent on their overhead costs.